Frequently asked questions

We've been proudly serving the community since 2013 — over 12 years. With extensive experience in hardscaping and softscaping, we've built a reputation for high-quality work and exceptional customer service.

Yes. 365 Landscape Contracting is fully licensed and insured, including general liability insurance and workers' compensation — protecting both our team and our clients throughout the project.

We proudly serve the Greater Toronto Area and the Golden Horseshoe region, including:

• Toronto, Mississauga, Brampton
• Oakville, Burlington, Hamilton
• Vaughan, Markham, Richmond Hill
• And surrounding communities

Yes — free estimates for all landscaping projects. Contact us by form, phone, or email and we'll schedule a time to visit your property, discuss your project, and provide a detailed, no-obligation estimate.

• Hardscaping: patios, walkways, retaining walls, driveways, fire pits, outdoor kitchens, decks, fences and more.
• Softscaping: planting, lawn care, garden design, turf, mulch, irrigation systems and seasonal maintenance.
• Repair & roofing: interlock repair and sealing, roof repair, replacement and inspection.

See the full list on our services page.

Contact us via the contact form, phone, or email. One of our project managers will arrange a time to visit your property and discuss your needs, then provide a detailed estimate.

It depends on scope and complexity. Hardscaping projects generally take a few days to a couple of weeks; softscaping projects usually a few days. We provide a timeline once we've assessed your specific project.

Yes — seasonal maintenance packages include spring and fall clean-ups, lawn care, aeration, pruning, and other seasonal services.

• Hardscaping: 2-year warranty against defects in workmanship and materials on installations such as patios, walls, and driveways.
• Softscaping: 3-month warranty on plant materials purchased from us, covering replacements for plants that fail due to installation or material quality.

Full details on the warranty page.

On the date of final inspection and project completion — when you sign off confirming satisfaction with the work performed.

• Defects in materials and craftsmanship
• Settling issues that cause uneven surfaces in paved areas
• Cracks or breaks in walls or other hardscape features caused by improper installation

• Damage caused by external factors like weather, accidents, or neglect
• Modifications or repairs made by third parties
• Damage from natural events such as earthquakes, floods, or extreme weather

Yes — year-round maintenance for both hardscaping and softscaping, including cleaning, resealing, and repairs. Ongoing maintenance is recommended to prolong the life of your landscape.

Absolutely — we encourage it. Our team works with you to select materials, colours, and designs that match your vision and fit your budget.

Contact us within the warranty period with details of the issue. Our team will inspect the problem and work to resolve it as quickly as possible. For plant-related claims, we may ask for photos. See the warranty page for the full process.

• Cash
• Bank draft
• Bank transfer / e-Transfer

We also offer flexible payment plans for larger projects — ask during your estimate consultation.

Yes, year-round — though the scope varies with the seasons. In colder months, softscaping like lawn care and planting may be limited, but hardscaping design and installation continues as weather permits.